Professionals in Automotive Service Since 1940

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Topic Loaner Car Tips and Tricks Register here Description Join Laura Tierney, National Sales Manager for ShopLoaner, as she discusses how to effectively manage your shop's loaner vehicles. Laura will demonstrate how ShopLoaner manages the service loaner fleet, plus she'll review the advantages of integrating with Shop-Ware to streamline the process. She will discuss best practices, ways to capture additional revenue, and recommendations on how to avoid some pitfalls that can cause you garage headaches down the road. Laura has worked with 100s of independent service facilities across North America, helping them implement and manage their loaner car fleet, leading to higher sustained revenues and increased customer satisfaction. T ... read more

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This course goes beyond minimum requirements for recovery, evacuating, recharging, and recycling by offering real world examples in diagnosing and repairing A/C electrical, computer I BCMs, Climate control and electronic components. Most of today's vehicles come equipped with electronically controlled A/C systems. Auto AC systems have become more difficult to diagnose using the repair strategies learned from years of servicing R12 and R134a systems. This class/seminar will cover operation and service of today's and tomorrow's air conditioning systems including R1234yf. Register here: https://event.webinarjam.com/register/63/0543kig5

Topic How Cloud-Based Platforms Drive Improved Customer Experience Register here Description Today it is more important than ever before to receive accurate vehicle and repair data while being able to communicate with your customer in real-time. Join Gregg Rainville, CRO of Mechanic Advisor and Andrew Dremak, Vice President, Retention & Marketing, of Mechanic Advisor to learn how cloud-based RO and CRM platforms work together to help your shop operate more profitably. Time Apr 28, 2021 11:00 AM in Pacific Time (US and Canada)

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