June 14th at 11 AM PST
Maylan presents a complimentary webinar on Handling the Phone Shopper.
Everyone seems to be struggling with the number of phone calls you get every day asking for pricing. Customers today are better informed, and in many cases, they have the same information you do about the repair of their car.
In this webinar, Maylan explores different ideas and procedures to get back to the value of the service you perform. He will walk through techniques on building relationships with these telephone shoppers and converting your callers into customers.
Learn how to build trust. Build value before the car is in the shop. And understand why quoting prices over the phone is not always a good thing. Understand your differences and how to use them to schedule an appointment with your phone shopper.
Sign up today and learn how to use Consultative and Relationship selling to build trust with your customers!
Registration URL
https://attendee.gotowebinar.com/register/3173705549513764365
Webinar ID
279-801-515