Vendor Spotlight: Steven Poole

Steven Poole

Spotlight date: May, 2018

Vendor Steven Poole

The ASCCA Revenue and Benefits Committee is proud to announce that it has selected Steven Poole of LKQ Corporation as ASCCA’s May Partner of the Month. Each month, an ASCCA partner is recognized for their steadfast support of ASCCA, its members, and the automotive repair industry, and their commitment to ASCCA’s Core Purpose: To elevate and unite automotive professionals and give them voice.

LKQ Corporation has been a Corporate Partner since 2013. They are the leading provider of alternative and specialty parts to repair and accessorize automobiles and other vehicles. LKQ has operations in North America, Europe, and Taiwan. They offer its customers a broad range of replacement systems, components, equipment and parts to repair and accessorize automobiles, trucks, and recreational and performance vehicles.

When asked how his partnership with ASCCA has benefited LKQ, Steven replied, “The biggest impact ASCCA has had on LKQ is customers trusting us more than most. This says a lot about LKQ and ASCCA. In my many dealings with customers directly, I have found that many ASCCA members who are our customers whether first time or repeat customers, call LKQ are expecting a much higher level of service due to being an ASCCA member. That says a lot about the integrity of the organization and to the amount of trust put into each of its members’ businesses.”

LKQ partnership also benefits ASCCA members. “Situations have arisen over the years where ASCCA members/customers have needed assistance due to unforeseen failures. While we value all of our customers, being an ASCCA member has perks,” said Steven. “I can tell you when an ASCCA member calls and request for assistance, we do take that into consideration when making a final decision, more often than not, the outcome is positive for both parties.”  

While Steven was just recently given the privilege of representing the SoCal LKQ chapter, he already has a memorable moment. “Watching how ASCCA is very involved in the legislation that affects our industry was a memorable moment for me. Learning about what laws are currently being presented has opened my eyes to the views of those outside our industry, and how they don’t understand the effects they may have on our businesses.”

When asked why other companies should become Corporate Partners, Steven said “Grassroots is a good word to describe ASCCA. Knowing this, companies, no matter how big, should join and support ASCCA simply because it is organized and run by those who understand their industry best. Who better to represent those in the industry than those in the ‘trenches’. It is a good grounding foundation for those that have become successful large companies that have forgotten where the industry began. Normal, hardworking men and women with a passion for vehicles and driven to see the future success of a very competitive yet growing industry.”

Thank you LKQ Corporation for your enduring commitment to ASCCA! Our organization and its members have benefited tremendously from your partnership and leadership throughout the years.

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